Check the upload status of each song in your music library
- Reinstall iTunes or Apple Music App After years of developing, iTunes has became such a bulky software and it runs extremely slow. If your Apple Music library not showing up on iTunes, it is a good idea to back up your media files and then reinstall iTunes to start over.
- Make sure to close iTunes first and follow the path '/Users/username/Music/iTunes/iTunes Library.itl' for Mac and 'C:/Users// User Name/My Music/ iTunes/iTunes Library.itl' for Windows. Now, find the iTunes Library damaged and rename it 'Damaged iTunes Library.itl'.
- First of all, you need to see if the problem is your music library, quit iTunes if it is running, then go to your Music folder located inside your home folder. Rename the 'iTunes' folder something like 'iTunes Backup'. After that, relaunch iTunes. If it launches successfully it will create a new iTunes folder.
When you turn on Sync Library in the Apple Music app or turn on iCloud Music Library in iTunes, Apple Music uploads and matches every song in your music library.
Despite Apple’s assurances, now is a great time to manually back up your iTunes library. Apple has instructions on exactly how to do it, but key detail is that you’ll first need to download all the purchased content that you want to back up. If you back up your entire Mac via the Time Machine feature, this will include your iTunes library. In the past couple of weeks, it hangs up entirely with the 'Saving iTunes Library' window open. The longer I leave it 'saving,' the slower my system runs and, eventually, it freezes entirely. I have to reboot my whole system to end the process. I copied my whole library to another machine, and it still happens.
To check the upload status of each song:
- On your Mac, open the Apple Music app. On your PC, open iTunes, choose Music from the pop-up menu, then click Library.
- In the sidebar, select Songs.
- In the menu bar, choose View > Show View Options.
- Select Cloud Download and Cloud Status.
Cloud status icons
If you see a cloud status icon next to a song, find it below to learn what it means.
Available for download

The song isn't downloaded to your device and can only be played when your device is connected to the Internet. To listen to the song offline, tap or click the Download icon to download it to your device.
Duplicate
You have duplicate versions of the same song in your music library on your computer. Duplicate songs aren't uploaded and synced across your devices.
Removed
You have multiple computers that have Sync Library turned on and a song was deleted from one of those computers. Songs that you delete from your music library are immediately removed from your iPhone, iPad, or iPod touch, but stay on other associated computers until they're manually deleted.
Ineligible
Apple Music might not be able to upload the song because the song wasn't purchased from the iTunes Store, was purchased using a different Apple ID, or is too large of a file.
Error
The song file is corrupt or there was an error uploading the song. Choose File > Library > Update Cloud Music Library to resolve this. If updating doesn't resolve the issue, try importing a new copy of the song into your music library.
A dotted-line cloud
The song is either waiting to be uploaded, can't be matched, no longer available in the Apple Music catalog, or hasn't been released yet. Learn what to do if songs are taking a long time to upload.
Learn more
- Learn how to turn on Sync Library on all of your devices.
- Learn what to do if songs are missing in your music library after you turn on Sync Library.
- Learn what to do if your songs in your music library are grayed out.
- Learn how to delete music from your library.
Here are some things to know
Your iTunes library, a database that's made up of all of the music and other media that you add to iTunes for Windows, is organized into two iTunes library files and an iTunes Media folder.
Before you back up your media:
- Consolidate your iTunes library.
- Redownload any previous purchases, like music, movies, TV shows, and more. The only way to back up your purchased media is to download your purchases to your computer.
iTunes and Store availability and features might vary by country or region. Learn what's available in your country or region.
If you have a Mac
In macOS Catalina or later, your previous iTunes media library is now available in the Apple Music app, Apple TV app, Apple Podcasts app, and Apple Books app. And when you back up your Mac, your media library is automatically included in that backup.
Consolidate your iTunes library
Mac Stuck On Saving Itunes Library To Flash Drive
- Open iTunes.
- From the menu bar at the top of your computer screen or at the top of the iTunes window, choose File > Library > Organize Library.
- Select Consolidate files.
- Click OK.
When you consolidate, copies of any files that were outside of your iTunes Media folder are added to your iTunes Media folder. To save space on your hard drive, you might want to delete the original files after you make sure that the copies are in your iTunes Media Folder.
Find the iTunes Media folder
Mac Stuck On Saving Itunes Library Files
By default, your iTunes Media folder is in your iTunes folder. To find it, go to User > Music > iTunes > iTunes Media.
If you don't see your iTunes Media folder in the above location, here's how to find it:
- Open iTunes.
- From the menu bar at the top of the iTunes window, choose Edit > Preferences.
- Click the Advanced tab.
- Look in the box under 'iTunes Media folder location' for the location of your iTunes Media folder.
Back up your library and media files
After you consolidate your media files, you can back up your library and media files to an external drive.
- Quit iTunes.
- Find your iTunes folder.
- Right-click on your iTunes folder, then choose Copy.
- Go to your external hard drive, then right-click and choose Paste.
Restore your library from a backup
You can restore your iTunes library from your external drive to your computer. If you're restoring an iTunes Library from a different computer, make sure that your new computer has the latest version of iTunes.
- Quit iTunes.
- Go to 'This PC,' then click your external drive.
- Select your iTunes folder, then right-click and choose Copy.
- Go to the location on your computer where you want your iTunes library, then right-click and choose Paste.
- Hold down the Shift key while opening iTunes.
- When you see a message that asks you to Choose iTunes Library, click Choose Library.
- Choose the location where you copied your iTunes folder.
- Choose the iTunes Library.itl file inside.
- Click Open.